I had two funny calls last night at work:
Call 1
I had a Son call to activate services for his Father.
In the background I could hear the poor little old man saying rather loudly: "ohhhhhhhh I gotta poop. I gotta poop bad. ohhhhh I gotta poop. I gotta poop bad. Ohhhhhhh... Please help me poop. I gotta poop real bad. ohhhhhhhh I gotta poop. I gotta poop bad. ohhhhh I gotta poop. I gotta poop bad. Ohhhhhhh... Please help me poop. I gotta poop real bad" and so on.
Poor thing!
Call 2
Another one tonight was a Lady calling from a Maternity Ward.
She: I just gave birth...... a vaginal birth.....through my Vagina.
I: um......Congratualtions!
She: My Doctor says I have to be here for a couple days.
I: Would you like to activate your TV?
She: Not now..... I have to ask you a question?
I: Ok.....how may I help you?
She: How do you think I should be in here. I just had a vaginal birth.
I: I would think that would be up to your Doctor.
She: Well... I am just asking. I mean, really. It was a vaginal birth...through the VAGINA!
I: I would have no idea. You will need to ask your Doctor about that.
Would you like for me to activate your TV?
She: Yes.
People are so funny!
Showing posts with label Adventures in Customer Service. Show all posts
Showing posts with label Adventures in Customer Service. Show all posts
Friday, September 3, 2010
Monday, March 16, 2009
QVC Operator
This one is funny because if you know me......you know that I love my QVC!!
Transcript of call:
Me: This is Carolyn. How may I help you?
Caller: I want to order the Pearl Earrings.
Me: Excuse me Ma'am. What did you say?
Caller: I want to order the Pearl Earrings.
Me: Ma'am....who do you think you are calling?
Caller: QVC of course!
Me: This is the Company that turns on the Phone and TV in the Hospital Room. Did you want to activate you service?
Caller: Yes. I need my phone so I can call before they sell out.
Me: Ok...... let's get you activated so you can call.
Caller: Do you happen to have the phone number?
You know me.......of course I did!!!
Transcript of call:
Me: This is Carolyn. How may I help you?
Caller: I want to order the Pearl Earrings.
Me: Excuse me Ma'am. What did you say?
Caller: I want to order the Pearl Earrings.
Me: Ma'am....who do you think you are calling?
Caller: QVC of course!
Me: This is the Company that turns on the Phone and TV in the Hospital Room. Did you want to activate you service?
Caller: Yes. I need my phone so I can call before they sell out.
Me: Ok...... let's get you activated so you can call.
Caller: Do you happen to have the phone number?
You know me.......of course I did!!!
Tuesday, February 24, 2009
My Office
We are still working out the logistics of it all and
trying to figure out where where we are going to put
the Computer the Company is providing for me.
But it is a start.
Got word yesterday that my Night Shifts will begin on March 1st.
I will be working Monday thru Friday with the Weekends off.
I am very happy with that!
And of course.........No office is complete without.......
A sleeping, snoring Beagle in a crate!
Tuesday, February 17, 2009
The 90 Year Old
I got a funny call the other day:
It was a gentleman disputing his bill. He said he didn't use or want the TV, and quite frankly didn't want to pay $7.00 a day for the TV. He even said he wouldn't pay $7.00 a day for the TV even if there were naked girls dancing on it. I couldn't help myself.......I had to laugh.
He laughed too and said....."not bad for 90 year old, huh?"
It was a gentleman disputing his bill. He said he didn't use or want the TV, and quite frankly didn't want to pay $7.00 a day for the TV. He even said he wouldn't pay $7.00 a day for the TV even if there were naked girls dancing on it. I couldn't help myself.......I had to laugh.
He laughed too and said....."not bad for 90 year old, huh?"
Monday, February 16, 2009
Workin' from Home
I am officially working from home now. I will work some varied hours for the next couple weeks then I will start working the night shift. I must say...... I really like working from home. I can roll up out of bed brush my teeth, comb my hair and plug in. You can't beat the commute time!
I may even start a new series for the blog........Adventures in Customer Service......what do you think?
(For those that don't know...... I work as a At Home Customer Service Agent for a Hospital Billing Company.)
I may even start a new series for the blog........Adventures in Customer Service......what do you think?
(For those that don't know...... I work as a At Home Customer Service Agent for a Hospital Billing Company.)
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